Shipping & Returns

At Home Decor Headquarters, we deeply value the trust our customers place in us. Our goal is to provide a smooth, transparent shopping experience, from browsing to checkout, so you can shop with confidence and a peace of mind. Every decision we make is guided by Integrity, quality and a commitment to satisfaction. 

At Home Decor Headquarters, we value your trust and aim to provide a smooth, transparent shopping experience.

Shipping Policy

Processing Time

At Home Decor Headquarters, we process all orders within 1- 5 business days after receiving payment confirmation. 

Orders are processed within 1–5 business days after payment confirmation.

Estimated Delivery Times

Home Decor Headquarters strives to ensure your order arrives safely and on-time, Keeping you informed every step of the way.

• United States: 5–15 business days
• International Shipments: 10–25 business days

Tracking Information

 Home Decor Headquarters will send a tracking number that will be emailed once your order ships. Please allow a few days for tracking updates to appear.

Multiple Shipments

If you order multiple items, they may arrive in separate packages for speed delivery.

Delays

Delivery times are estimates, during busy periods, such as holidays, or due to customs inspections and

carrier-related issues, some delays may occur that are outside of our control. At Home Decor Headquarters we do our best to process and ship orders promptly. Please allow extra time for delivery during these times. We appreciate your understanding and patients, and we are always here to assist if any issues arise with your order.

Delivery times are estimates. Holidays, customs checks, or carrier issues may cause delays outside our control.

Incorrect Addresses

Please double-check your shipping address. Home Decor Headquarters is not responsible for undeliverable packages due to customer error.

Customs & Import Duties

International customers are responsible for any customs fees, duties, or taxes.

Lost or Stolen Packages

If tracking shows delivered but you haven’t received the package, contact your local carrier first. While Home Decor Headquarters is not liable for lost or stolen packages, we’ll do our best to assist you.

Returns & Refunds Policy

At Home Decor Headquarters, we want you to love your purchases, if something goes wrong, simply contact us and we will make it right to refund, replace, or reship hassle-free and with care.

We want you to love your purchase. If something goes wrong, here’s how we handle it:

Eligible for Refund, Replacement, or Reshipment

• Your item is defective, damaged, or incorrect (photo or video proof required).
• Your order has not arrived within 45 days.
• Your order is marked as destroyed in transit or returned to sender through no fault of your own.

Return Requests

• Contact us at via Contact Us before sending anything back.
• Requests must be made within 15 days of delivery. For best results, contact us by Day 10 if you’re considering a return.
• Customers are responsible for return shipping unless the item is defective, damaged, or incorrect.

Non-Returnable Items

• Buyer’s remorse (change of mind, wrong size, personal preference).
• Final sale or clearance items.
• Items damaged due to misuse or mishandling.

Refunds

• We’ll notify you once your return is received and inspected.
• Approved refunds are typically processed to your original payment method within 3–5 business days.
• For low-cost items, we may suggest a partial refund or replacement rather than a return to speed up resolution.

Restocking & Return Costs

• For non-defective returns, a restocking/repackaging fee of up to 35% of the order value may apply, along with return shipping costs.
• For defective/damaged returns, Home Decor Headquarters will cover return shipping when necessary.

Need Help?

If you have questions about your order, please reach out to Contact Us.